Shipping policy

Shipping Policy

Last Updated: September 10, 2026

Thank you for shopping with Zamay.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

2. Shipping Times

Estimated delivery times may vary depending on the destination, shipping method, carrier, weather, holidays, and other circumstances.

Typical estimated delivery:

United States: 5–10 business days

Delivery estimates are not guaranteed and may occasionally take longer.

3. Tracking Information

Once your order has shipped, tracking information may be provided to the email address associated with your order.

Tracking information may take some time to become active after the carrier receives the package.

4. Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address during checkout.

If an order has already shipped, we may not be able to change the shipping address.

5. Lost or Delayed Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.

6. International Shipping

International shipping availability and delivery times may vary by destination.

Customers may be responsible for applicable customs duties, taxes, or import fees where required by law.

7. Contact

For shipping questions:

Email: support@zamay.store