Shipping policy
At Zamay, we work to process and deliver orders as efficiently as possible. Please review the following shipping information before placing your order.
Order Processing
Orders are processed after payment authorization and order verification. Processing times may vary depending on product availability, order volume, and holidays.
Processing Time: [Insert your actual processing time]
Shipping Destinations
We currently serve: [Confirm the states and destinations where you ship within the United States].
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before the order is completed.
Estimated Delivery Times
Estimated delivery times will be provided at checkout or in your shipping confirmation, where available. Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
When tracking is available, tracking information will be sent to the email address provided at checkout.
Please allow time for the carrier to update tracking information after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If you notice an error, contact support@zamay.store as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost, Delayed, or Damaged Shipments
If your shipment is delayed, appears lost, or arrives damaged, contact support@zamay.store with your order number and relevant details. We will review the situation and help determine the appropriate next steps.
For shipping assistance, contact:
Email: support@zamay.store
Phone: +1 281-944-7759